Mission & Responsibilities:

• Establish and regularly reviewing reefer operational procedures for safe carriage of all normal & special reefer cargoes.
• Internal reefer vertical, with internal stakeholders being Commercial, Trade, Operations, Logistics and MnR teams.
• Lead the processes involving high value and/or Special services refrigerated cargo in the Region.
• Identify and drive growth for high value and Special reefer commodities that requires special temperature treatment/technologies.
• Convey advise and support to the customers, to the agents in the local offices, to the region areas sales departments.
• Manage special trainings dedicated to the reefer internal and external network on commodities and which may arise and keep focus on the new technologies of the market.
• Assist Reefer Technical Director on organizing Post Harvest initiatives in dialogue with key customers to drive acceptance by customers in adopting leading technology.
• Give recommendations & technical support to risk management team in evaluating and minimizing claims.
• Any other tasks assigned on the basis of the Reefer Manager’s skill set.

Key Targets include:

• Prospect and liaise with regional Sales Force to increase Reefer volumes and develop new reefer traffics.
• Consistent and sustainable annual growth in High value and Specialty Reefer shipments
• Regular tracking reports of all High Value & Special cargo reefers in transit; act upon irregularities without delay
• Coordinate and follow up inland Intermodal specific activities and assist on developing new Intermodal solutions.