The role of this position is to provide direct sales of loans/credit services offered by ENCOT to customers and ensure loan 100% recovery of assigned loans portfolio (both current and past-due) in a manner that ensures maximum return while ensuring application of best practice and customer satisfaction in accordance with ENCOT’s strategic objectives and credit policies.
Key Result Areas:
a) Client mobilization and training.
b) Loans processing.
c) Loan recoveries.
d) Customer care.
e) Loans utilization follow-up.
f) Delinquency management.
g) Reporting as required.
h) Contribution to general organization development as a key member of staff.
i) Any other duties that can be competently and professionally performed.
Minimum Qualifications:
• Diploma in Social Work, Education, Business Administration and any other related field.
Core Capabilities:
• High level of honesty, integrity and accountability.
• Ability to achieve results while working independently with little supervision.
• Ability to ride a motorcycle and follow all traffic regulations (valid riding permit is a must).
• Ability to communicate effectively (Written, Verbal and Gesture).
• Thinking deeply, clearly and independently.
• Ability to learn, unlearn and re-learn while practicing change and innovation.
• Ability to work in teams and build collaborative relationships.
• Ability to frequently travel to the field as required.
• Ability to work and live with rural communities especially the poor.
• Ability to communicate fluently in English and basic Kiswahili. Qualified and interested candidates should submit their applications in PDF format (Cover Letter, CV, Copies of Academic Documents and Copy of National ID) by email to hr@encot.org by 5:00 pm, Saturday 14th June, 2025 The Head of Human Resources ENCOT Microfinance Ltd Plot 88 Port Road, Masindi P.O. BOX 389, Masindi-Uganda
