The overall purpose of the role is to grow the portfolio of the branch month on month while maintaining high portfolio quality through a motivated team and satisfied customers.

Key duties/responsibilities:

• Oversee and manage the recruitment of the required sales team as per the branch targets.
• Develop and implement staff retention strategies.
• Supervise and support regular training of the team at the branch on all processes.
• Develop and implement marketing strategies for the various teams aimed at assisting them to achieve their set targets.
• Supervise the branch staff to achieve their individual targets month on month on sales and portfolio quality.
• Enforce a zero tolerance to fraud culture at the branch.

 Required Qualifications and Work Experience:

• Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.

• At least four years relevant work experience, two of which must be in a managerial position.

Other attributes

• Above average people skills/soft skills (includes listening skills, stress management)
• Analytical capabilities for report writing purposes
• Verbal and written communication skills.
• Good knowledge of company credit/lending policy
• Good computer skills