- Linux Environment: Management of the Linux Environment in the organization including involvement in the setup and management of all Linux-based servers and ensuring adequacy and security
- Ensure the Creation of users on the SMS platform and Escalation to service providers
- Ensure agreed SLA availability for the core banking system is met
- Perform Database administration
- Setting up of new computers and installation of approved applications and drivers.
- Monitoring and management of company server.
- Configuration and troubleshooting of computer hardware, applications and networks.
- Active Directory administration as well as troubleshooting and resolving email issues.
- Monitoring of all server, network and IT infrastructure.
- Provide support with the Bulk Message System.
- Assist with the day-to-day administration of the Service Desk.
- Provide support for business applications, patching and vulnerability management.
MINIMUM ENTRY REQUIREMENTS
- Bachelor’s Degree in Information Technology or a related field.
- ITIL and Linux/database qualifications will be an added advantage i.e. SQL Scripting
- At least 3 years of work experience in an IT support role in a fast-paced business setup.
- Financial services exposure will be an added advantage.
OTHER REQUIREMENTS
- Effective oral and written communication skills
- Strong analytical and problem-solving skills
- Ability to work well under minimum supervision, Proactive and self-motivated
- Attention to detail and ability to work accurately
- Maintain the highest level of confidentiality and integrity and High level of Discipline
