• The Senior Mining Applications Specialist provides dedicated support for applications and database systems used at operations and in regional operations support hub.
• Provides technical insights to optimize systems and ensure superior availability for deployed technologies in the field.
• The role will support mine site personnel with the functionality, capability and improvements of critical Operations Technology (OT) software applications related to mining and/or processing technology.
   In This Role You Will:

Operations Application Support

• Provide production applications support for a multitude of mining and processing technology and systems.
• Plan and coordinate production support, maintenance, updates and patching of systems defined in the scope of this role.
• Closely work with site technology team members collaborating and leading efforts to solve technical problems in the field.

Operation Applications Management and Planning

• Provide a disciplined approach to change management ensuring testing procedures have been carried out prior to production rollout of change.
• Review existing systems and identify areas for improvement in the areas of scalability, maintainability, and performance.
• Establish and maintain technology vendor and partner relationships.
• Investigate, review and recommend change to applications where appropriate and collaborate with stake holders to rollout approved enhancements.

Team Leadership, Vendor Relationship & Change Management

• Collaborate with colleagues in Operations Technology to ensure changes and recommendations made are in alignment with solution road maps.
• Collaborate and participate with industrial and academic leaders both inside and outside the mining industry to discover, implement and utilize value added, methods and/or technologies.
• Responsible for the maintenance of system monitoring tools and responding to issues identified
• Maintain the integrity of data interfaces (API’s) and logic to optimize dataflow.
• Migrating applications or databases across different platform.
• Works closely with the Data & Analytics team to provide reporting solutions for the site operations teams.
  Your Training, Skills & Experience Checklist:

Formal Qualification (including Professional Registrations):

• Bachelor’s Degree preferred in Information Technology field , Computer Science, or other related field
• Strong knowledge of contracting, negotiating, organization development, change management, technology trends, strategic planning, action planning and management required for successful performance.
• Demonstrated strong knowledge of Mining Operations and Processing applications support.
• Has an understanding of project management: budget reporting, control, and forecasting.
• Has an overall understanding of the objectives and functions of the Company, business units and departments serviced by Information Technology.
• Experience in writing code, development of interface logic (API’s) and advanced troubleshooting techniques.

Experience:

• Five to ten years progressively responsible experience in technology support.
• Must have exposure to general business functions and business process redesign for operating efficiency gains and cost reduction.
• Experience working with vendors, dealers, consultants and other contracted services.
• Directs the resolution of business problems applying analytical thought and judgment.

Skills and Abilities:

• Excellent verbal and written communication skills, previous leadership, management and supervisory experience, and the ability to achieve results through others.
• Self-driven individual focused on service with strong skills for issue resolution.
• Adept at managing teams of employees and vendors in a matrix environment and from multiple cultures.
• Ability to identify problems, make decisions, create solutions, and take action.
• Highly self-motivated and directed with an attention to detail and a strong customer service orientation.
• Influences business through improved understanding of technology issues, balances competing priorities within business groups and across Information Technology (IT) functional groups.