KEY PERFORMANCE INDICATORS (KPIs)

• Zero tolerance to Fraud Loss
• Numlber of undetected regulatory/statutory infractions from Internal
Control reports
• Quality and Timeliness of losses and loss events reporting in processing areas
• Level of undetected Income leakage
• Integrity of the GL accounts in the Business offices of the region.
• Promptness in generating Internal Control report

JOB REQUIREMENTS

EDUCATION REQUIREMENTS

• Bachelor’s Degree

PREVIOUS WORK EXPERIENCE REQUIREMENT

• Minimum 3 year experience in Banking Operations, Audit, internal control & compliance

JOB OBJECTIVE(S)

« Ensure compliance of daily business office operations to the Bank’s policies, external regulatory compliance

DUTIES AND RESPONSIBILITIES

• Ensure strict adherence to statutory policies, procedures and regulatory compliance on work processes and daily operations
• Assist business offices on compliance and regulatory issues and provide counseling whenever it is required
• Improve control and compliance awareness culture in the business offices
• Ensure the KYC compliant environment is maintained
• Ensure integrity of the Business Office transactions in the country
• Monitor and ensure that open items in the GL accounts are current
and reflect the true nature of the products recorded therein.
Ensure prompt and qualitative rendition of relevant returns and reports as may be required
• Ensure all escalated internal control exceptions open in the business office
are properly closed
• Ensure prompt and qualitative rendition of relevant Control and compliance reports

COMPETENCIES

Knowledge

• Banking Operations
• Auditing and Internal Control
• Regulatory Laws
• Fraud and Operational risk

Skills/Competencies

• Problem solving skills
• Attention to details
• Good communication skills
• Good team Player
• Analytical