Responsible for risk evaluation, pricing and selection / rejection of renewal business for all assigned accounts within the portfolio. Identify business inefficiencies and make recommendations to improve the customer’s experience.

Roles and Responsibilities

• Responsible for risk evaluation, pricing and selection / rejection of new and renewal business for all assigned accounts within the portfolio.
• Analyse commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls.
• Use underwriting guidelines and organisational best practices to ensure compliance with guidelines / regulations.
• Price business according to organisational underwriting and pricing guidelines. Use creativity and underwriting knowledge to write appropriate risks and retain profitable business within delegated authority levels.
• Partner with Sales to support marketing activities to develop ongoing relationships with brokers to discuss market appetite, quality and profitability of submissions, service standards, and underwriting and/or product changes.
• Partner with Sales to communicate with customers on underwriting issues including, but not limited to, decisions on cancellations, declinations, exposure concerns, and survey results.
• Partner with Sales to identify patterns to resolve or improve issues.
• Participate in customer planning and review processes to identify sales and marketing opportunities.
• Promote the organisation’s product through customer networks and stay abreast of changes within the industry and at competitors.

Requirements and Knowledge:

• Matric and/or equivalent
• RE certificate essential
• Must have a tertiary qualification in Commerce (NQF Level 6-7 or equivalent) or studying towards a Commercial Degree in Finance
• Minimum of 2 years proven excellent client service
• Valid Code 8 Drivers License
• Good communication skill