PIVOTECH is an engineering services company, specializing in O&M services in Electrical, Mechanical, and ICT-related disciplines. PIVOTECH also executes Civil Works and Building contracts both for Governments & non-government institutions. The company has been in existence since 2007 and currently employs 238 permanent staff. The company is ISO compliant in ISO 9001:2015, ISO 14001:2015 and OHSAS 45001:2018 standards.
CORE JOB DESCRIPTION
The Specialist SLA Governance and Business Analysist is responsible for organizational, SLA governance, data interpretation, analysis, and presentation of interpretations to the management of PIVOTECH Company. S/He is expected to conduct all activities in accordance with PIVOTECH established SHEQ policies and procedures. The Data Analyst, as a member of the NOC department, shall work hand in hand with NOC Manager to enforce the company’s technology strategy.
KEY TASKS
- Carry out data analysis as per Scope of work defined in our partner contract.
- Drive closure of Action derived from performance analysis and standard day meeting.
- Working with Zonal manager in deriving operation improvement action against each noted underperforming areas or Field Engineer.
- Conduct planning of the activities with our energy team to ensure maximum utilization of the resource we have deployed on the field.
- Training and User support for BI-related information systems
- Ensure all scheduled back-ups of the company’s data warehouse are conducted
EDUCATION
- A minimum of Bachelor in Information technology or related field.
EXPERIENCE
At least three (3) years of related experience. An experience in programming, POWER BI and data analysis will be an added advantage.
SKILLS & ABILITIES
- Good analytical and problem-solving skills
- Conversant with Microsoft office
- Proactive, Innovative and attention to details
- Self-reliance in management of assigned tasks
- Ability to learn quickly
- Ability to work under pressure
- Positive attitude
