The role is to ensure the CCTV control room is manned so that CCTV surveillance, fleet tracking system, radio and telephone, alarm management and electronic access control are properly operated to manage security and safety risks.

QUALIFICATIONS:

At least a Certificate of Advanced Secondary Education Examination (ACSEE) or its equivalent and above.
GGML is an equal opportunity employer: Female candidates are highly encouraged to apply.

EXPERIENCE:

A minimum of 2 years working experience in CCTV control room operations, Surveillance, Alarm and Fleet Monitoring operations.
A minimum of 2 years working experience in mining security industry.
MAIN OR KEY ACCOUNTABILITIES:

Conduct CCTV surveillance as per CCTV control room procedure.
Ensure all incidents reported to the control room are properly received and recorded.
Ensure reported incidents are escalated to the relevant senior and standby officers.
Report observed intrusion and any breach to the security teams on the ground.
Ensure the security response teams are warned on any threat that may endanger their lives when responding to an incident.
Report any system fault to the standby technician, CCTV Senior supervisor, and Superintendent -Security Systems.
Report any observed suspicious behaviour.
Report any observed safety breaches, hazards, and safety incidents.
Follow reporting procedure on reporting incidents.
Report on systems repaired, maintained, and newly installed.
Ensure the control room is properly arranged and is tidy all the time.
Ability to take control – make decisions and take accountability of decision you make.
Manage or coordinate incidents reported to CCTV.
Monitor tracking system and report any irregularity and suspicious movement.
Ensure daily tracking reports are pulled from the tracking system on vehicles/trucks not reporting and any other fault from the tracking system.
Acknowledge all alarms on the system received from various areas and ensure required action is taken.
Familiarize yourself with various security procedures to be able to work accordingly and notice any procedure breach.
Provide shift work plan to ensure all high-risk areas are properly manned.
Advise CCTV Senior Supervisor a better way to improve performance and manage identified risks.
Take care of work-related equipment’s i.e., CCTV Control Room Equipment, furniture, etc.
Work without frequent or constant supervision.
Ensure surveillance system is checked daily and any fault is attended on time.
Maintain system performance and control room operation confidentiality.
Demonstrate good customer care on radio and telephone communication.
Any other tasks assigned to you by your supervisor related to CCTV control room operations.

ADDITIONAL REQUIREMENTS:

Must have high level of integrity.
Must have no criminal records.
Must be computer literate (MS Word, Excel, Outlook, etc.)
Strong results orientated and ability to consistently deliver on the plan.
Numeracy Skills.
Safety conscious.
Capable of working under minimal supervision with a systematic logical approach
Must have good written and oral communication skills.
Must have the ability to speak and write English Language
Trained Body language skills
Must have CCTV Operator skills.
Must have excellent presentation skills.
Must have excellent supervisory skills.
Must have basic security skills.
Must have problem solving competency.
Must have sound decision making.
Must have teamwork attitude/spirit.