The Property Manager is responsible for the efficient management of commercial properties. This involves determining rental rates, marketing, handling tenant relations, and overseeing maintenance. Added to this, he/she is responsible to ensure that commercial properties meet the needs of their tenants through managing all aspects of assigned properties.

Main duties and responsibilities:

• Prepares and manages budgets of the property department by forecasting requirements and analysing variances, data and trends;
• Establishes appropriate rental rates by conducting market research and determining costs and considering profit goals in consultation with immediate supervisor;
• Attracts new tenants for vacant spaces through advertising, promotion and encouraging referrals;
• Facilitates meetings with potential tenants, showing them the property and assessing their applications as per the policy and procedures of the company;
• Addresses tenants’ complaints through maintaining a positive and productive relationship with them;
• Inspects and arranges maintenance to meet standards through contracting and supervising repairs and maintenance works;
• Facilitates rent collection and handles operating expenses;
• Investigates &resolves customer complaints and concerns in a timely manner;
• Organizes incoming and outgoing inspections and prepare inspection reports;
• Ensures security of premises and maintains security devices and makes ready for both existing and new occupants;
• Supervises daily housekeeping service to the expected level of cleaning standards;
• Manages property expenses and initiate corrective measures; and prepare reports by collecting, analysing, and summarizing data to immediate supervisor;
• Prepares periodic reports (weekly, motherly, half yearly and annual reports) to his immediate supervisor;
• Preforms other similar activities as assigned by the CEO.

Job Requirements

Education and Experience :

MA degree in management/business administration or related fields with a minimum of 6 years work experience in management of which 2 years’ experience in property management or BA degree in management/business administration or related fields with a minimum of 8 years work experience in management of which 2 years’ experience in property management.

Competencies

• Have good exposure in marketing and sales
• Customer service orientation
• Excellent skills in negotiation, problem-solving, multitasking, and stress management
• Knowledge of regulations for property management
• Excellent financial and time management skills
• Excellent communication and interpersonal relationship skills
• Trustworthiness& Teambuilding skills