Strategy & Design

• Provide strategic leadership to field MEL/CLA team in developing individual program level CLA strategies that promotes learning, and improve program quality and performance, as well as feed into the broader HRA CLA/M&E system and approaches, in close coordination with regional program coordinators and sector specialists.
• Contribute to implementation of the strategic CLA vision and detailed implementation plan for the HRA Activity, with an emphasis on user-centered approaches for engaging with and building buy-in among key program stakeholders on resilience measurement and learning.
• Designing and providing leadership on activities for building data literacy skills important for interpreting and acting on intervention and overall program-level data
• Contributing to the development of decision support tools and analytical products to integrate evidence into program design, monitoring, evaluation, and management
• Collaborate with the CLA Lead and technical component leads to refine the program Theory of Change based on learning from literature review and ongoing program assessments.
• The MEL Manager will play a strategic role in resilience monitoring and documentation – such as Market Systems Resilience (MSR) impacts, tracking and documenting crowding-in of market systems actors, annual Recurrent Monitoring Survey (RMS)/participants-based survey, annual sector focused analyses, intervention learning briefs, quantifying resilience storytelling (scale, and depth), quantifying the program integration approach Qualitative monitoring to supplement the routine monitoring data reporting.
• Collaborate with technical leads across the program and build processes for regular feedback loops to ensure integrated program delivery and adaptive management.

Technical Support

• Implement CLA/M&E systems with utility and program quality in mind, providing program team real time information that can steer program implementation as well as informing regional level stakeholders and strategic program direction and that helps strategize future program interventions.
• Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including training on TolaData (digital tool developed by MC) and CommCare (ODK-based mobile data collection tool) and the periodic reflection and analysis of program monitoring data to disseminate learning
• Update and implement the Activity Monitoring, Evaluation and Learning Plan (A-MELP) inclusive of IPTT with indicators, pivot log, measurement details and annual targets.
• Update indicator performance tracking in Mercy Corps’ TolaData platform and submitting annual indicator data on USAID DIS system.
• Facilitating learning events and bilateral sessions with key program stakeholders (particularly at regional level) using evidence to draw insights on and estimate individual contribution to collective resilience outcomes
• Manage the Learning and Research Plan to track and document evidence around critical learning questions and coordinate learning activities toward answering them.
• Work with CLA Lead and Technical component Leads to track learning questions emerging from assessments and other learning activities
• Support with quality documentation through comprehensive quality writing, and synthesizing evidence to generate knowledge and learning products
• Work with the CLA Lead to support on all program reporting needs including, consolidating program data for the automated IPTS system, reviewing, and writing quarterly and annual reports

Team Management

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Play an active role in hiring, orienting and leading team members as necessary.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

• Knowledge and Experience

  • BA/S degree in development studies, research methods, statistics, economics, social sciences, project management or other relevant field required
  • Five (5) years of active work experience in emergency and development programming required with the proven use of program technology
  • Experience with theoretical and practical background in M&E and skilled in participatory qualitative and quantitative M&E methodologies and techniques preferred
  • Experience with data management including the ability to structure and collate data sets for ease of analysis preferred
  • Proven experience with systems thinking or systems approaches to programming
  • Proven experience developing iterative learning systems or ‘feedback loops’ within development programs or organizational learning contexts
  • Knowledge of resilience in development programs a plus
  • Excellent computer skills (especially Microsoft office applications) and ability to use information technology as a tool and resource
  • Demonstrated experience in training and capacity building across diverse teams and partners
  • Excellent project management, time management, and organizational skills. Multi-tasking skills and ability to work under pressure
  • Strong writing, editing, public speaking skill and good leadership skills
  • Ability to summarize and simplify complex information and communicate it to the targeted groups
  • Excellent stakeholder management skills
  • Experience of working on USAID programs preferred.
  • Previous experience living and working in challenging or insecure
  • Strong command of English verbal and written skills
  • Knowledge of local dialects is preferred.