PROGRAM MANAGEMENT

• Attend all coordination and partner meetings.
• Assist CoP in identifying, planning, and addressing priority needs.
• Support in the coordination activities with all involved implementing agencies. Organize monthly meetings with all partner organizations to ensure close cooperation and sharing of lessons learned.
• Maintain, monitor and measure project implementation data entry. Keep CoP informed at all times. Track project impact, standards, and operational compliance.
• Stay abreast of project developments and needs.
• Follow through on program needs as required, such as procurement, meeting scheduling, consultant finding, etc.
• Ensure monthly reports are submitted on time and are of an acceptable standard. Coordinate closely with Mercy Corps team; Human Resources Manager and relevant administrative and finance staff to ensure proper logistics, administration, human resources and transport needs of the program are conducted within MC policy and with the maximum benefit to the program.
• Assist in the recruitment and training of program staff to ensure they are of the quality and capacity to ensure the successful implementation of all Program activities. Monitor and advise on staffing needs throughout the program. Ensure evaluations and disciplinary measures are made, as necessary, according to MC policy.
• Work with the CoP to forecast expenditure surpluses and deficits to enable adjustments to be made to the program in a timely fashion.
• Manage the program filing system for all Program related activities and ensure that information is organized according to the reporting and auditing needs of the program. Ensure required levels of confidentiality.
• Stay informed on Country-wide cross-cutting issues relevant to the Program.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its mission

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

• Knowledge and Experience

  • Bachelor’s degree in Social Sciences, International relations, Economics or any other relevant field.
  • At least 5 years of related professional experience. Work experience with NGOs with a focus on resilience is preferred
  • A dynamic, “outside-the-box” attitude is required, with a proven ability to think and act creatively in challenging environments.
  • Demonstrated skills in data collection, verification and documentation
  • Excellent reporting, communication and representation skills
  • Proven skills in networking, team-building, community consultations and organizational development.
  • Must be able to work independently and show initiative.
  • Strong computer (MS Office), filing, and organizational skills.
  • Advanced knowledge of written and spoken English is essential, and Amharic language is desirable.
  • Two years of demonstrated experience in providing administrative/coordination support.
  • Proven ability to communicate effectively with colleagues from various backgrounds and cultures.