The Human Resources and compliance Coordinator at Silverleaf Academy is entrusted with fostering
a harmonious and productive work environment for our diverse team of over 6 0 professionals across
multiple sites. This pivotal role is dedicated to optimizing HR operations, ensuring compliance with
labor regulations, and championing employee well-being. By overseeing critical functions such as
payroll, performance assessments, recruitment, and staff welfare, the Coordinator plays a key role in
the growth and success of the organization. Through meticulous record-keeping, policy enforcement,
and insightful analytics, they facilitate a culture of continuous improvement.

Key Performance Indicators
1. Training Hours per Employee: number of hours of training and development for each
employee.
2. Employee Satisfaction Index: Employee contentment and engagement within the
organization.
3. Turnover Rate: percentage of employees who leave the organization over a specific period.
4. Time-to-Fill Vacancies: Average amount of time it takes to fill open positions within the
organization.
5. Compliance with HR Policies: Extent to which employees adhere to HR policies and
procedures.

Responsibilities
1. Payroll Management: Ensure accurate and timely processing of payroll in compliance with local
regulations and organizational policies. Maintain payroll records, including tax deductions,
benefits, and leave balances.
2. Performance Appraisals: Develop, implement, and manage an effective performance appraisal
system. Provide guidance to managers and employees on performance evaluation processes.
3. Recruitment and Hiring: Coordinate the recruitment process, including drafting job descriptions,
advertising, shortlisting candidates, and conducting interviews. Oversee onboarding and
orientation processes for new hires.
4. Termination and Exit Interviews: Manage the termination process, ensuring compliance with
legal requirements and organization policies. Conduct exit interviews to gather feedback and
insights for continuous improvement.
5. Staff Welfare and Benefits: Administer employee benefits programs, including health insurance,
retirement plans, and leave policies. Monitor and enhance staff welfare programs to promote a
healthy work-life balance.
6. Compliance and Policies: Ensure compliance with relevant employment laws and regulations.
Develop and update HR policies and procedures in line with best practices and legal
requirements.
7. Employee Relations: Mediate and resolve workplace conflicts and disputes. Provide advice and
guidance to employees on HR-related matters.
8. Training and Development: Identify training needs and coordinate professional development
opportunities for staff. Facilitate workshops or training sessions as required.
9. Record Keeping and Reporting: Maintain accurate and up-to-date HR records, including
personnel files, attendance, and performance records. Generate HR reports for management
review and decision-making.
10. HR Metrics and Analytics: Establish and track key HR performance indicators (KPIs) such as
turnover rate, employee satisfaction index, training hours per employee, compliance with HR
policies, and time-to-fill vacancies.

Skills and Attributes
● Minimum of Bachelor’s Degree in Human Resources, Business Administration, or a related field.
● At least three (3) years’ experience in HUman Resources Management in a Tanzanian context
● Strong knowledge of Tanzanian labor laws and regulations.
● Fluency in written and spoken English and Kiswahili
● Computer literacy and adaptability, including financial and human resource systems
● Desire to learn, innovate and build robust and impactful systems and processes
● Comfortable with using initiative and meeting targets in a in a fast-paced environment
● Passion for generating exceptional outcomes for young people in Tanzania

Values
An essential part of the Silverleaf model is adherence to the core values of the organisation:
1. Lead the Way
2. Build for the Future
3. Ask Why and Why Not
4. Speak, Listen, and Learn
5. Unwavering Mission Focus