Key Accountabilities

• Support the development, implementation, tracking and evaluation of the HR business strategy in liaison with the HR team members and other business functions.
• Provide day-to-day guidance and support to heads of departments on all HR matters related to talent acquisition, learning and development, employee relations, performance management and other matters with regards to people management in order to create an environment that will enable employees to meet the set objectives and also attain their personal goals.
• Attend departmental meetings across the Company in order to communicate any HR developments and also capture any issues that require Management’s attention.
• Conduct regular awareness sessions through departmental engagements on the CEC culture, including the vision, mission and values that all employees are expected to embrace and uphold.
• Develop and nurture partnerships so that the gap between Management and employees is abridged.
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention of staff.
• Ensure that all employees are fully informed about all HR policies and procedures including any standing instructions.
• Identify trends/patterns pertaining to requests and needs that are brought out during engagements with departments and initiate change to continually improve all aspects of HR service delivery.
• Provide HR policy guidance and interpretation to employees.
• Collaborate with other HR team members to develop or improve policies, procedures and processes in order to deliver effective and efficient HR solutions to the business.
• Proactively support the delivery of HR Processes in departments i.e., recruitment requisitions, transfers, promotions, acting appointments, disciplinary and grievance handling.
• Develop HR metrics in order to determine the value and effectiveness of HR initiatives.
• Compile and analyze HR information from a variety of sources including the HRIS, employee surveys, employee engagements in order to promptly make Management aware about human capital trends and matters that require interventions before they escalate into problems.
• Prepare accurate and timely monthly, quarterly and ad hoc reports pertaining to HR operations.
• Demonstrate behavior in line with CEC values, standards and expectations of a professional workplace.
• Participate in the budgeting process for HR Operations and ensure that spending is within the approved budget.
• Develop initiatives to optimize resources and ensure cost effectiveness in the Directorate.
• Demonstrate consistent behavior in line with the Company’s HSE and Risk Management policies, procedures and standards.

To be considered for this role, you will be required to have:

• Full Grade 12 School Certificate.
• Degree in Social Sciences, Human Resources Management, Business Administration or equivalent.
• 5 years’ experience in Human Resources Management, of which at least 3 years’ practical experience gained in an HR role and context of similar complexity.
• Good know-how and understanding of the Zambian labour laws and globally accepted HR best practices.
• Member of ZIHRM.

Specific Competencies

• Good analytical and presentation skills.
• Proficient in the use of diverse HR Information Systems.
• Extensive understanding of HR processes.
• Background of working within the electrical, extractive or similar industry, and understanding of the technical disciplines – specifically Projects, Processing, Business Improvement, and Information Management.
• Good skills in influencing and working with senior leaders across a multitude of disciplines.