Workatele

Head of Account Management at Glovo, Lagos, Nigeria

Glovo

Head of Account Management at Glovo, Lagos, Nigeria

Glovo

Full time Job

Date Posted: January 30, 2024

Application deadline:

Expired on: February 5, 2024 12:00am

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Job description

What makes our ride unique? 

Our culture and strong values. 

We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!

We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations – we see them as a gift!

We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!).

We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

Our career development philosophy. 

We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.

We take ownership of our career development. We don’t believe in linear and predictable career paths – we create the job of our dreams!

We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good. 

Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.

We invest in doing good by dedicating time and resources into social and environmental initiatives.

We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

THE JOURNEY

Devise the long-term strategy for your country commercial department

Keep building a partner portfolio, create new business opportunities and initiate partnership collaborations

Build processes to scale the commercial effort without compromising quality or support

Lead your team to greatness – hire top talents, help them perform, grow and develop as professionals

Guide the account management team in order to achieve the sales targets and maintain good relationships with our partners

Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners

Drive, structure, analyze and channel daily work and information – setting goals, delegating, and supervising the team’s performance

Work closely with our HQ Commercial department to define commissions, rewards, and incentives to motivate the local team

Coordinate and manage the Commercial KPIs defined together with the Operation and Marketing team

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

At least 7 years of relevant experience in managing a high-performance commercial team

Highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals

Previous work experience in a startup / high-demanding environment is preferred

Strong communication abilities with the ability to influence and drive change

Curiosity and have a desire to acquire a deep understanding

Ability to find smart and elegant solutions to complex, multi-disciplinary problems

You’re extremely agile and thrive in ambiguous environments

You have an ambition that makes some people think you’re crazy while inspiring others

You are always respectful, kind and fair English full professional proficiency

An empathetic, inclusive and curious attitude

Application deadline:

Expired on: February 5, 2024

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