Business Growth Services Management (10% time)

• Perform annual and quarterly staff reviews of team staff
• Serve on the Inkomoko Management Team, providing strategic direction and leadership
• Supervise and coach a training team to deliver excellent training to all Inkomoko clients
• Cooperate closely with the Director of Business Growth Services on activities and performance.
• Onboard, manage, coach, and develop trainers and support team to ensure high quality services.

Training Development and Implementation (80% time)

• Manage training in all Inkomoko locations for all projects in the Business Growth Services Department.
• Prepare and manage training calendars for each project in accordance with partner and client needs.
• Implement training as part of the ongoing services for Inkomoko clients.
• Develop new and review existing content to match client needs and Inkomoko strategy
• Deploy a wide variety of training methods and stay updated on the latest training trends
• Recommend clients that need extra/specific attention to the relevant consulting team
• Coordinate with other managers about the training to clients and partners to ensure full participation.
• Draft training reports.
• Modify any training curriculum needed including supplementary materials (tools kits, bookkeeping tools, household booklets, case studies, etc.)
• Keep an up-to-date inventory of Inkomoko training and trainers

 Operations & Administration (10% time)

• Record billable hours and activities in organizational tracking systems (Odoo, etc.)
• Work with the MEL team to ensure training is assessed for impact and value to entrepreneurs.
• Coordinate with the training team for smooth logistics and delivery of training
• Participate fully as an Inkomoko staff in all-staff meetings and other internal management roles
• Other duties to support organizational culture and leadership
• Support the hiring process for the Business Growth Department

The ideal candidate will fulfill the following requirements:

• 7+ years of work experience in relevant fields and serving entrepreneurs
• Education requirement: MBA, Project Management, and other relevant academic qualification)
• Experience business training, facilitation, content development, business consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies
• Flexible and able to deliver results under pressure
• Experience working and managing teams remotely
• Excellent computer skills, especially with MS Excel, Word, powerpoint,  project management tools(i.e.Trello, etc.)
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• Excellent communicator to audiences in English