We are seeking someone passionate about delivering and growing technology-based solutions through a partnerships approach with the Ghana Health Service and Implementing partners. There is an opportunity to expand and grow within the organization, with an exciting role scope and the ability to contribute to social impact objectives.
You will ensure the delivery of the Gavi Ghana Phase 2 project, working closely with Simprints’ partners to utilize a biometric solution within the etracker solution for maternal and child health. We are seeking someone with significant experience in digital health programmes in Ghana.
This role is unique in its breadth, allowing collaboration with almost every team at Simprints. You’ll work closely with Simprints colleagues to develop a deep understanding of our partner’s technical requirements, work with our engineers to implement our technical solutions, and analyze data with a team of data scientists.
This role will have one direct report and report to the Senior Country Project Manager while maintaining close working relationships with other Simprints Staff in Ghana. The role will require intensive travel in Ghana, particularly in the Eastern and Oti Regions; you will need to be passionate about supporting users of our technology in health facilities whilst also being able to manage field officers.
Your Impact
At Simprints, we want everyone to feel ownership of the tasks they are working on, starting from your first day. Within the first month, we’ll get you access to all of our systems, you will learn about the ecosystem and tech stack and you will be running interviews with internal and external stakeholders to understand priorities and needs. By your third month, you will be comfortable running the team processes, overseeing the breakdown of epics into user stories, and will have a good understanding of how our products are used. In six months, you will lead with a high degree of autonomy our open source strategy and roadmap.
Role Responsibilities
- Coordinate field deployments and performance of the Gavi Ghana project and regularly report on the progress of the intervention applying good practice in line with your experience and our evolving methodology (including but not limited to achieving the project deliverables as per contract, on time, on budget and mitigated of risks); identify and mitigate project risks; and provide appropriate, effective, and timely action, including where necessary coordinating with cross-departmental colleagues to ensure a technical solution that meets the project needs and resolve bottlenecks to meet the implementation needs.
- Proactively monitor, manage and improve our service performance: Analyze our performance data to identify adoption issues, investigate any reported issues, and do everything necessary to resolve them in the short term whilst improving practices in the long term
- Supervise and support: At least bi-weekly travel to project sites to conduct or support the training and ongoing coaching of trainers regional, field coordinators and monitor field activities
- Represent Simprints in project regions and districts, maintain strong relationships with our key stakeholders, from government officials to users of our technology, demonstrating excellent stakeholder management and attention to detail whilst delivering our custom solution and providing detailed project input into donor reports
- Provide regular reporting and documentation of project activities
Requirements
Significant project management and/or product management experience in the ICT4D space, ideally in digital health programmes in Ghana.
Experience configuring or implementing data collection platforms, such as DHIS2, CommCare, ODK, OpenSRP, and/or other technology platforms commonly used in global development. You are knowledgeable about, have designed, or implemented workflows common among front-line health workers in development programs (e.g. health care, aid distribution, research, education).
Understanding of technical concepts: You can understand the technical elements of desktop, mobile, and cloud software services and applications at a high level with a specific emphasis on data concepts. You should also be able to create data flow diagrams and understand privacy impact assessments.
Excellent stakeholder management and communication skills: You are empathetic and seek to understand different perspectives, clarify ambiguous or ill-defined needs, negotiate diplomatically when competing interests exist, and influence across stakeholder groups to secure buy-in and alignment.
Strong presentation and demo skills: We work across multiple sectors with a variety of stakeholders. Being able to tailor presentations to audiences of varying technical literacy levels for a number of different use cases and workflows is crucial. You are comfortable hosting virtual presentations as well as conducting in-person.
Attention to detail. Global development work is complex and unpredictable. To proactively anticipate risks, assess implicit requirements on top of contractual deliverables, and successfully meet ever-changing needs, you need to translate a high-level idea into concrete, detailed action steps and documentation.
Time management. You are organised, process-oriented, and attentive to following through on planned tasks and activities. You know how to allocate and shift resources to support team members as needed, ensuring that project deliverables are met on time and within budget.
