The main purpose of the Quality Assurance Specialist would be to develop and implement quality management procedures and systems in order to ensure that all food products produced by Newrest Zambia and other attendant activities are free from any flaws or errors and are of the highest quality

Key Responsibilities
• Ensures compliance of all the Company’s Health and Safety, Quality, Food Safety and Environment requirements as detailed in the Health and Safety, Quality, Food Safety and Environment Management System are implemented and maintained at site.
• Reviews all internal and external audit reports to ensure that the company and client standards are being correctly and effectively implemented
• Monitors compliance to HACCP system, EHS system and QMS requirements, update all information material and ensure that all updates are effectively communicated to all operating divisions
• Undertakes planned EHS routine, quality and HACCP, Health and Safety and Environment system audits and yearly risk assessments of all activities, to ensure ongoing awareness of need to minimize risks
• Reports monthly results achieved for the QHSE key indicators and assess the achievement of targets set.
• Leads corrective and preventive actions and report actions implementation as required
• Ensures development and update of training material and information for in-house food hygiene training, Health and Safety induction, HACCP, Environment and quality procedures management and compliance to the training plan for the year
• Collects all injury on duty data monthly – measure cost of injury/accident in line with NEWREST reporting procedures and ensure this is done within 24hrs of the occurrence of the incident
• Assures compliance on yearly planned audits and reactive inspections on sub-contractors in terms of QHSE and food safety
• Deals with product non-conformances/quality complaints
• Leads investigation on any alleged food poisoning and other staff injuries reported. Initiates the investigation within 24hrs of reporting and presents the final report to the client and close out presentation
• Supports the development and maintenance of safe work procedures and work instructions as and when required
• Encourages that the company vision and values are lived throughout all aspects of duties performed to encourage cross-functional teamwork, collaboration and continuous improvement
• Continually monitors the performance of and develop QHSE team skills
• Establishes and maintains all records of the Quality Management System
• Any other duties as assigned by the Quality Assurance Manager.

Requirements
• Diploma in Microbiology / Food Technology / Quality Management or in Sciences with higher certificate in food premises inspection
• Previous experience in agrifood industry is mandatory
• At least 2 years’ experience as a QHSE officer
• A knowledge of ISO 9001, 14001, 22000 standards would be much appreciated
• Experience in Microsoft word and excel a must
• English fluent is mandatory