The Head of Support Services (HSS) leads the support services of the mission. The HSS manages and coordinates activities of the following support department: Finance, Human Resources and Logistics, including supply. The HSS Support ensures the respect by all of Solidarités International HR, Finance, Logistics and supply processes, as well as compliance with donor requirement linked with the departments he is managing. He / She is the direct manager of the Finance, HR logistics managers. She/he participate to the design of the mission strategy.

ISSUES AND SPECIFIC CHALLENGES

• Team management
• Coordination and risk Management
• Finance Tasks
• HR Tasks
• Logistics tasks
• Partnership Management

PRIORITIES ON THE 2-3 FIRST MONTHS

• Coordinate, participate to the setting up / recruitment, induction and training of the coordination support team
  Support the launching of activities of ECHO and CDCS programs
• Oversee the setting up of the coordination office
• Oversee the implementation of regular administrative processes, in accordance with national regulations

YOUR PROFILE

DIPLOMAS

Master Degree in humanitarian/development studies, social sciences, management or other related discipline.

EXPERIMENT IN THE HUMANITARIAN SECTOR

+5 years

EXPERIMENT ON SIMILAR POSITIONS

3-4 years

TECHNICAL SKILLS

• Strong knowledge of donors’ policies and guidelines. Experience with ECHO, BHA or CDCS
• Experience working in contries with strong administrative regulations and in coordination with local authorities
• Strong knowledge of principled-based and experience of diplomatic approaches
• Good reporting and writing skills
• Previous experience and achievements in working in consortium and strong partnerships with NGOs locals and internationals (MoUs, negotiations, governance…)
• Experience of mission opening phase
• Knowledge and experience of Si tools and processes
• Knowledge and experience in SI sectors of expertise (WASH, FSL, Shelter) is an asset

TRANSVERSAL SKILLS

• Proven management ability, including ability to motivate and develop skills of team’s members.
• Excellent communication, networking skills, organizational and prioritization skills, ability to multi-task
• Capacity to adapt and show organizational flexibility
• Cross cultural sensitivity and great team player
• Proven ability to develop adapted humanitarian vision and strategy
• Capacity to engage and manage technical staff and curiosity towards their expertise
• Experience working with SI (or a similar organization) is an asset
• Prior experience in East Africa would be considered as an asset

LANGUAGES

English compulsory, knowledge of a local language would be an asset