• Attend to all tenants and prospects that visit the office for business.
• To keep updated template documents required for sales office operations.
• Receive and record all maintenance requests from tenants submitted and for execution by the maintenance team.
• Ensure all maintenance requests submitted by tenants are acknowledged.
• To liaise with maintenance teams on maintenance issues updates to provide feedback to tenants and follow ups.
• Manage the maintenance requests data base and ensure it is accurate and up to date all the time.
• To update and manage the tenants’ communication database and ensure it is accurate all the time.
• Manage the accurate filling of all documents in a systematic manner both manually and electronically and ensure it is up to date.
• Create new contracts in Pronto and update all changes accurately as required.
• Undertake specific tasks as may be assigned by the supervisor/management.
• Undertake administrative tasks in the sales office as a required.

Key Job Attributes:

• Excellent communication and interpersonal skills.
• Excellent leadership skills.
• Must be willing to perform all manner of duties related to the job as well to be accountable.
• Adaptable to changing situations in execution the of tasks.
• Must be able to use initiative as and when required.
• Must be reliable, honest and with integrity.
• Analytical mind and able to pay attention to detail.

Job Specific Competencies:

• Data management knowledge.
• Efficient office management skills.
• Basic knowledge in commercial operations details relating to leasing and sales.
• Able to use ICT applications competently.

Experience required to perform in this job:

The job will require knowledge, skills and experience in the following areas:

• Minimum 3 years’ in managing a busy office with administrative operations

Qualifications:

• Full grade 12 school certificate.
• Degree in Business related qualification/Social Sciences.
• Member of the recognised and registered professional organisation.