Manage the Inbound, Inventory and Outbound units to ensure all KPIs and targets are achieved. Process standardization and optimization to improve the overall efficiency of the warehousing operations of the Supply Chain department.
Key Result Areas:
Inbound Process and Team Management
compliance management in line with inbound volume projection and schedule
Liaise with appropriate departments (commercial team, vendor management team, and finance department) on prioritization and reconciliation of items be inbounded.
Ensure quality checks and enforce proper packaging guidelines on all items to be inbounded
Inventory Process and Team Management
Performance management – ensuring out of stock is within monthly target, regular cycle count is carried out and reported.
Continuous storage capacity assessment and management.
Improve picking efficiency by enforcing standardization of SKUs storage
Ensure all items from inbound, order processing and aftersales are put-away into location within defined SLA
Outbound Process and Team Management
Manage the outbound process including Pick, Sorting, Pack Ship of Jumia Express orders within SLA
Capacity planning in line with weekly volume projection and schedule
Responsible for managing the projection, utilization and storage of packaging materials
Cost Reduction
Continuously find innovative ways to reduce cost across all warehouse operations
Reduction of loss due to theft and damaged items
Team and Process Management
Capacity planning, team allocation and monitoring of tasks and duties
Perfomance management including appraisals and team coaching
Regular 5S audits/spot checks to ensure the quality of process and provide clear and visible feedback on findings
What we are looking for:
- Bachelors. Degree (Business Administration, Logistics- supply chain, Economics, Engineering or equivalent)
- Advanced Excel to create macros, pivot tables, VLOOKUPS, analytical capabilities and work books.
- Relevant professional certification in Logistics or supply chain management will be an added advantage
- Minimum of 5 years FMCG, or warehouse management experience
- Ability to negotiate and communicate in flawless English
- Demonstrated competency in data reporting and analysis
- Experience or high level of comfort in logistics operations
- Excellent communication skills both written and verbal
- Familiarity with working in a culturally diverse environment
- Excellent People, Problem-solving, Negotiation, Time management and Coordination skills.
- Self-Driven and great independent follow-through Ability
- Strong entrepreneurial skills, leadership, and drive
- Ability to work in a fast-paced environment
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders





