To manage the human resource and administrative functions to enhance performance and improve productivity.
RESPONSIBILITIES
(a) Partner with senior management to oversee the development and delivery an integrated Human Resource (HR) strategy, policies and practices aligned to the overall strategy of HEA and industry best
practice.
(b) Supervise the HR and Administrative function to optimise utilisation of resources, enhance performance and delivery of services.
(c) Manage resources and outputs of the function in terms of operations, labour, budgets and wellness.
(d) Lead sustainable talent acquisition, talent management, staff engagement and talent retention processes.
(e) Drive a robust performance management system that impacts high productivity and effectively manage underperformance.
(f) Implement remuneration packages and benefits in line with determinations by the Emoluments Commission and best practice to attract and retain talent

Maintain constructive relationships with the labour office, external stakeholders, regulatory and other governmental agencies.
(h) Coach line management in the development and implementation of people policies and procedures, conditions of service and the disciplinary code to achieve consistency and fairness in the application thereof.
(i) Monitor and evaluate implementation of departmental programmes to assess the impact of service delivery and take appropriate intervention measures.
(j) Optimise the Human Resource Management information system and supervise the preparation of human resource and administration reports to enhance monitoring, evaluation and decision making.
(k) Supervise the delivery of effective and efficient administrative services including the management of facilities, transport, security, utilities, maintenance and other general office services.
(l) Review and monitor outsourced HR and administrative services for strict compliance with service level agreements and value for money.
(m) Maintain knowledge of trends, best practices, labour law and regulatory changes and new technologies and apply this knowledge to review and effect changes in HR and administration policies, practices and priorities.
QUALIFICATIONS AND EXPERIENCE
(a) School Certificate or its equivalent.
(b) Bachelor’s degree in Human Resource Management or relevant social science or commercial field from a recognised Higher Education Institution.
(c) Full Member of the Zambia Institute of Human Resource Management (ZIHRM) with a valid practising certificate.
(d) 10 years relevant experience, five (5) of which must be at middle management level preferably in a public institution of similar size and complexity