Mission:
- Develop and maintain the IT disaster recovery plan
- To coordinate the implementation of common Business Continuity/Disaster Recovery processes; to work closely with Information Technology (IT) staff to evaluate, recommend and implement approved Disaster Recovery strategy.
- To support the overall Business Continuity Management process by ensuring that the required IT technical and services facilities can be recovered within required, and agreed, business timescales.
- Ensuring that the Disaster Recovery facilities and services are always in ready state to sustain the business and in the event of a disaster with the same level of services and availability.
Description:
- Performs business continuity and disaster recovery planning and analysis for medium to highly complex assignments.
- Work with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.
- Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.
- Establish and maintain detailed DR communications and command and control plans through a change management process.
- Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
- Develop and understand all testing necessary for a successful DR execution.
- Schedule and lead all DR exercises.
- Provide ongoing feedback for risk management, mitigation, and prevention.
- Represent disaster recovery cost requirements in the annual budgeting process.
- Regularly report Disaster Recovery activities to upper management.
- Act as liaison for auditing and examination of disaster recovery processes.
- Works on multiple projects as a lead on business continuity and disaster recovery planning components.
- Serves as a subject matter expert in disaster recovery and business continuity planning
- Develop and implement a plan to provide fail-over capacity of all mission critical servers, applications and networks from service-based execution.
- Manage and leverage IT BSC’s relationship with its key vendors, including day-to-day communications and coordination. This includes the preparation and enforcement of the embedment of business continuity KPIs in IT contracts.
Education:
- Bachelor’s degree or HND in Computer Science/Engineering, Information Systems, a related field, and equivalent work experience.
- Fluent in English
Experience:
6-13 years of work experience, which includes:
- Minimum of 6 years’ experience in business continuity and IT disaster recovery experience, with experience in supervising others.
- Experience working in a medium organization
- Possess any combination of these appropriate certifications, such as the Disaster Recovery Institute International or Business Continuity Institute, i.e., Certified Disaster Recovery Manager (PECB), BCI-Business Continuity Manager, ISO 2230 – Foundation, Lead Implementer, ITIL v4, COBIT 2019, ISO 27001, CISSP, etc.
- Requires in-depth knowledge of business process modelling, computer platforms, networks, and proven project management skills.
- Expert-level experience in ITIL v4 service management delivery and service support practices
- Strong skills in the planning and conducting of regular business live testing or drills, incident management and emergency response, recovery support, and business resumption procedures.
- Strong knowledge and understanding of business continuity and disaster recovery planning techniques and on-prem and cloud technologies, as well as the methods used in performing disaster recovery risk analyses and business impact analysis.
- Knowledge of governance, risk (and audit), and compliance management (GRC)
- Experience in preparing, reviewing, and reporting disaster recovery metrics
- A good understanding of available and emerging IT technologies (disaster recovery tools).
- Experience in IT operations, specifically in areas of data recovery, backup solutions, and contingency planning
- Experience and understanding of Infrastructure Technologies, including Windows, Unix, Virtual Machines, Hyper Converged Infrastructure, SAN, SDN, Network and databases.
- Possess excellent communication and presentation skills.
