Duties and Responsibilities (include but is not limited to):

• Process remittance transactions accurately

• Ensure correct and valid documentation in provided by customers in order to ensure legal

compliance

• Manage own stock to ensure accurate balancing

• Provide customer support

• Maintain current knowledge of foreign exchange

• Uphold the company brand

• Manage own professional and self-development

Key Requirements:

• Grade 12 / or equivalent (Essential)

• Mukuru Forex Consultant training course (Essential)

• Must remain current and competent by passing tests and assignments (Essential)

• Understanding and speaking of relevant local language (Essential)

• 1 year Customer Service Consultant experience (Essential)

• Cash handling experience (Desirable)

• Knowledge of foreign currencies

• Knowledge of FICA regulations

• Knowledge of exchange control regulations

Additional Skills:

• Computer skills

• Telephone skills

• Verbal and written communication skills

• Organizational & administrative skills

• Attention to detail

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility

to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at

your home location, in order to deliver your best in terms of performance, productivity and

service to our customers.