Key Responsibilities 

• Achieve profitability targets through revenue maximization and prudent cost management.
• Grow and monitor the branch’s liability and asset portfolios to achieve business targets;
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling;
• Overall management of the branch through efficient utilization of resources.
• Delivery of excellent customer service through maintenance of high service standards.
• Ensure compliance to Enterprise-Wide Risk Management Framework.
• Motivate, coach and develop a high performing team.

The Person 

For the above position, the successful applicant should have the following: –

• A University Degree preferably in a business related field.
• At least 8 years’ experience in general banking and 2 of which should have been at MLC
• Experience in Sales dealing with High Networth Clients.
• Experience in Credit Analysis and administration.
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
• Demonstrated consistent high performance in role(s) held in the last three years
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
• A good understanding of risk, credit policies and procedures.
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent planning, organization, problem solving and analytical skills.