• Excellent communication skills, since there is a lot of collaboration involved in sales.
• Strong negotiation skills: A track record closing out win-win deals.
• A deep understanding of the port operations market and its players.
• Data analysis skills- including analytics, measurement, tracking and more.
• Attention to detail: An inclination to catch small details and improve upon them.
• Ability to influence through persuasive verbal and written communication.
• Experienced in team management and team dynamics by improving the relationship and interactions between team members to achieve shared goals and company objectives.
• Interpersonal skills- Being able to relate to all staff members both junior and senior by being empathetic but still authoritative in a professional manner.
• Manage complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
• Solid understanding of budgeting and financial planning.

You will..

• Sales:Connect with clients and potential customers to help close key deals by growing a diverse customer base with consistently growing and predictable volumes.
• Litigations:Work with Legal to implement practices to avoid potential conflicts with customers, partners,staff, vendors e.t.c.
• Execute in short-term sprints while setting and maintaining a long-term vision.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
• Collections: Take lead in debt recovery and current receivables by ensuring timely invoicing.
• Fund raising: Working with local commercial banks and other debt and equity capital providers to raise the funding needed to grow business.
• Tech adoption: Taking the lead in driving customer and transporter adoption of all our tech tools.
• Operational excellence: Creating processes around our key business activities and enforcing these processes to drive effectiveness, efficiency, customer and transporter satisfaction, etc.
• People management: Working with HR to identify the human capital needed to achieve our organizational goals. Driving productivity among staff and working with HR to incentivize high performing staff members.
• Partners: Ensure all our partners undergo a robust onboarding process e.g. truck verification, documentation etc. before loading with them.
• Working capital efficiency and maintaining a short cash to cash cycle. This includes getting cash advances from customers.

We’re looking for someone who has

• 10+ years’ experience in Operations focused on trucking and large consumer-oriented brands.
• Min. 5 years of relevant experience in a logistics companies & operations business.
• MBA in Business Administration, management or related field.
• A good knowledge base of the country/industry.