Are you passionate about fostering meaningful connections between donors and impactful causes? We are seeking a dynamic and experienced professional for the role of Donor Relations and Campaign Supervisor at Free Haven Community Initiative. This role requires a strategic thinker with a minimum of two years of experience in donor relations and social media, proficient in Canva, and possessing a degree in Communications and Marketing or Donor Relations. The successful candidate will have a proven track record in international relations, having worked for an international company, and significant experience in planning and executing successful campaigns and events.

Position Requirements:
• Minimum two years of experience in donor relations and social media.
• Proficiency in Canva for design purposes.
• Experience in international relations.
• Degree in Communications and Marketing or Donor Relations.
• Knowledge of Squarespace or other website platforms
• Previous work experience with an international company.
• Demonstrated experience in planning and executing campaigns and events.
• A member of the Zambia Institute of Marketing (or willing to become one)

Your role:
• Sponsor and Donor Communication and Engagement:
• Initiate and manage the welcome email process for new sponsors and donors on an ongoing basis.
• Conduct annual outreach to sponsors to assess their preferred level of engagement with their assigned students, ensuring their expectations are met annually in October.
• Administer the annual survey for sponsors, collating responses in August for data analysis and strategy improvement.
• Regularly communicate with sponsors regarding outstanding balances for the current year, ensuring timely resolution before November 1st.
• Utilize data from Sponsorship Communication surveys to update sponsors based on their communication preferences (Monthly, Termly, Quarterly, etc.).
• Collaboration with the Project Supervisor and Director of Operations:
• Assist Project Coordinators/supervisor in obtaining thank-you letters and artwork from students for sponsors on a monthly basis.
• Work closely with the Project Supervisor to ensure the Google Drive Folder for each student is regularly updated with necessary documents, reports, and follow up on missing items monthly/termly.
• Collaborate with Project Coordinators to identify Students of the Month on a monthly basis.
• Regularly update and maintain Master Lists in the Sponsorship Folder in collaboration with the Executive Director and/or Director of Operations.
• Capturing, Editing, and Posting FHCI Pictures and Videos:
• Coordinate with students during term holidays and school terms to capture, edit, and post pictures and videos for sponsors, social media, and the FHCI website on a weekly and monthly basis.
• Organize and edit pictures of Extra Lessons, Feeding Program, and all events and programs, including holiday programs, and upload them to their respective Google Drive Folders.
• Social Media and Content Creation:
• Design monthly social media schedules a month in advance, collaborating with the Executive Director for review on a monthly basis.
• Regularly write, create, and schedule posts, stories, videos, and other content on all FHCI’s social media accounts (Facebook, Instagram, TikTok) in alignment with the social media schedule on a weekly basis.
• Design Canva posters, packets, brochures, and flyers for social media and fundraising purposes on a monthly basis.
• Create TikToks/Reels of students and FHCI programs for social media on a monthly basis.
• Filing and Record Keeping:
• Maintain an organized record in Excel, grouping sponsors with their corresponding sponsored students.
• Regularly update the Student Sponsor Master List and List of Students who Need Sponsors.
• Keep FHCI’s donor/sponsor database updated with current information on an ongoing basis.
• Keep a record of new donor/sponsor emails on a monthly basis.
• Update the Website/Fundraise Up:
• Regularly update payment plans in Fundraise Up as needed.
• Update the sponsorship page on FHCI’s website with information about students who need sponsors or when sponsors are found for students, including university students, on an ongoing basis.
• Periodically update the website with changes, monthly student waiting times, and content at the beginning of each term.
• Update the Sponsorship Page of the website at least once a month at the end of each month.
• Campaign Supervision and Fundraising:
• Create and manage a new page on the website for campaigns in April, August, and November, removing the pages after each campaign.
• Develop elements in Fundraise Up for campaigns, including donation buttons and bars.
• Generate fundraising elements and links in Fundraise Up for peer-to-peer fundraisers.
• Create a “Renew your sponsorship” element in Fundraise Up in July, updating the Sponsorship Page of the website at the end of July.
• Oversee and coordinate all aspects of FHCI’s fundraising campaigns and events, including the Virtual Silent Auction/Education Campaign in June, Back to School Sponsorship Campaign in September, and Giving Tuesday Campaign in November.
Salary Range: K5000-K6000