Workatele

MFS Program Manager at Ericsson, Accra , Ghana

Ericsson

MFS Program Manager at Ericsson, Accra , Ghana

Ericsson

Full time Job

Date Posted: November 8, 2023

Application deadline:

Expired on: November 12, 2023 12:00am

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Job description

  • You will establish the Program/Project plan baseline: define projects breakdown, projects scope, secure the vital resources (mainly Project Managers) and plan and supervise all activities.
  • Handle different projects within same MFS Cluster across different countries.
  • Drive program execution: track projects progress, monitor and handle changes, conflicts, and critical issues!
  • Ideal candidate should have done management of +50MUSD projects complex projects in IT System Integration with multiple technologies.
  • Experience in pan-african delivery and ideally a multi-countries program
  • Ability to work in geographically dispersed multi-functional units.
  • PMP or Prince2 certification is Mandatory.
  • Handle Program finance: ensure financial system monitoring, cost control…
  • Develop the Project Management discipline: simplify processes, methods and tools with creative ideas.
  • Handle customer and partner engagement: lead customer relationship building confidence and trust, ensure project progress arranging meetings and customer events.
  • Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator.
  • Support customer escalation in line with matrix defined at function level.
  • Develop the business: participate to contract preparation and to pre-sales meeting.
  • Stimulate lead generation of support sales activities and maintain MFS sales funnel.
  • Guide up-sales opportunities!
  • Mentor the team, to interact with them and to support them in their professional growth, and to identify and recognize talents!
  • Support asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.
  • Need hands-on experience when it comes to projects delivery.
  • Need MFS, BSS & Cloud proficiency.
  • Knowledge & experience of MFS, BSS & Cloud
  • Good understanding of MFS Business and IT SI Projects challenges
  • Experience within a global System Integrator company is a plus.
  • Automation experience and Devops and Agile certifications are plus.
  • Adjust ways of working to local customs with consideration to Code of Conduct and local OHS and safety regulations.
  • Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors.

You will bring

Entrepreneurial & Commercial Thinking

Persuading & Influencing ability

Relating & Networking skills

Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent.

10-15 years of Project Management solid experience in complex financial/banking or IT Integration systems Service Delivery with proven experience of handling complex programs

Good at handling resource planning and competence development

Result oriented with customer first attitude

Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies

Can handle stressful and ambiguous situations

Strong delivery capabilities

PMP Certification or Prince 2 certification will be required

Agile certification (Scrum Master ..) and DevOps experience are a plus

Domain experience: MFS and IT Systems Integration (APIs, Integration…)

Financial Acumen & Analysis Skills

Delivering Results & Meeting Customer Expectations

Planning & Organizing skills

Leading & Supervising abilities

Business Understanding

Consultative Selling Skills

Customer and Market Insight

Negotiation, Persuading & influencing Skills

Project Management Skills

Occupational Health & Safety (OHS)

Application deadline:

Expired on: November 12, 2023

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