Sourcing Lead- Platform Enablement & IT Services. Finance at MTN Ugand Limited, Kampala, Uganda
Key Responsibilities Compliance to all applicable policies of the organisation not limited to the Supply Chain Policy and Warehouse Procedures. Conduct market research to stay up to date with industry trends, supplier capabilities and emerging technologies. Implement the procurement process of the IT services and digital platform requirements from requisition to contract award. Negotiate contracts […]
Sourcing Analyst & Special Projects. Finance at MTN Ugand Limited, Kampala, Uganda
Key Responsibilities Compliance to all applicable policies of the organisation not limited to the Supply Chain Policy and Warehouse Procedures. Procurement Analysis; Analyse Procurement data to identify trends, opportunities and challenges. Develop and maintain dashboards to track Procurement perfomance and provide insights supporting decision Making Supplier relationship & Perfomance Management; Collaborate with internal stakeholders to identify […]
Manager – Performance Monitoring.Business Intelligence Competency Centre at MTN Uganda Limited, Kampala, Uganda
Key Responsibilities Performance Monitoring & Reporting Track key metrics to ensure business alignment, developing automated dashboards and reports for leadership using Power BI and SQL. Ensure data accuracy, timeliness, and consistency for effective decision-making. Business Insights & Decision Support Analyze financial and operational data to uncover trends, risks, and opportunities. Assess the impact of pricing, promotions, and market dynamics, providing data-driven insights to […]
Supervisor – Call Centre. Customer Operations at MTN Uganda Limited, Kampala, Uganda
Main Job Functions Monitoring and evaluating the performance management process Develop and monitor the implementation of the Contact Centre operational policies, procedures, and processes Maintain a motivated environment to ensure high staff morale and low attrition levels Implementation of the Contact Centre HR operations for both advisors & Team Leaders which include recruitment, training & […]
Team Leader – Call Centre.Customer Operations at MTN Uganda Limited, Kampala, Uganda
Main Job Functions Manage and report on advisor performance Provide coaching and support to advisors ; developing them to ensure that they achieve their full potential Perform Quality checks and implement measures to improve performance levels and meet objectives Submit reports on performance of the assigned advisors Conduct daily huddles before start of the designated shift […]
Manager – Wholesale Accounts and Carrier Services at MTN Uganda Limited, Kampala, Uganda
Mission/ Core purpose of the Job The Manager will be responsible for the sales and commercial support for fixed infrastructure wholesale for. He/she will cater to internal customers (MTN Group OpCos) and external customers (3rd parties, e.g. global carriers, ISPs, MNOs and digital players). The role will develop and define initiatives to assist in strategic […]
