Direct Sales Agent at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Serves customers by selling products and meeting customer needs. Perform physical and online sales activities to achieve company sales objectives. Identify and contact potential customers for business opportunities. Make inbound and outbound calls to sell company products. Maintain up-to-date knowledge about product information and promotions. Provide excellent services and ensure customer satisfaction. […]
Manager – Quality Assurance Compliance at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Expert Solution Architecture-Build, maintain and manage continuous technical relationships within corporate customers and partners to ensure high levels of satisfaction through consultation and technical design. Design SLAS, OLAS to support the workflow Reconciliation and billing checks to confirm non-GSM services are billing in time Track Leased lines, Fixed Lines, Mobile BTS, to […]
Engineer – Sales at MTN Uganda Limited, Kampala, Uganda
Project Management & Solution Consulting Project lead on solution building leveraging global standards for enterprise customer communications and connectivity (Voice/SMS and Data/Digital) requirements in alignment with evolving MTNU EBU product offering. Create and drive detailed project plans in line with customer expectations, managing risk and dependencies, deliveries and external inputs Perform solution consultant expertise for […]
Senior Manager – Finance at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Analyze financial data & prepare reports to provide insights into business performance, trends & opportunities Support strategy formulation, planning, budgeting and forecasting for the Growth and New Business function Develop financial models & forecasts to support strategic decision making and resource allocation Advise and steer the Growth and New Business leader with appropriate […]
Team Leader- Call Centre _Broadband at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Team Leadership: Lead, motivate, and develop a team of customer service representatives, ensuring high morale and a positive work environment. Customer Support Oversight: Supervise the team in handling customer inquiries, complaints, and requests related to Wakanet services, ensuring that all issues are resolved promptly and to the satisfactorily. Performance Management: Monitor individual […]
Manager – Fixed Broadband at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Channel Creation and Management: Creating multiple channels for the sale and recharge availability for the Fiber to the home service. Overall responsibility of the meeting the aggressive FTTH growth targets and defining the optimal capacity for future growth requirements Generating key customer insights on use of home broadband solutions (needs – met […]
