The role is responsible for end-to-end management of FTTx network projects as well as customer (last mile) connections, delivery, and commissioning of FTTx networks and customer connections within the approved scope, budget, and schedule.

Responsibilities

• Plan, Implement, optimise and commission fibre network projects and customer connection links
• Develop plans on the approved project charter and develop project management plans.
• Ensure that the Department meets its targeted connections and network rollout timelines goals and objectives, meets staff on a pre-agreed basis.
• Provide projects budgetary inputs for inclusion in the overall department budget.
• Manage the projects that are executed in line with approved design documentation.
• Review projects performance reports in accordance with the approved projects plan and deliverables.
• Manages the contractors in service provision in line with agreed SLA and contracts.
• Manage customer prioritizations and escalations to ensure project is completed as per agreed timetable with the customer.
• Proactively manage and resolve customer escalations related to service delivery matters within given portfolios utilizing hands on approach.
• Develop, updates and checks adherence to policies and procedures for Projects Management Processes according LITZM build standards.
• Manage department control measures, to ensure business continuity in compliance with Local Government, Council and City By-Laws and ZICTA permit requirements

Minimum Requirements

• Degree in Electrical and Electronic Engineering, Telecoms, or Computer Science.
• Member of recognized professional Institute.
• 5 years’ experience in the in Telecommunication/ ICT industry.
• Project Management Training / Certifications